Only if extended within accurately placed parameters, do the personal loans generate vast profits. On the other hand, the delinquency ratio may accelerate in high velocity causing sever losses if personal loans are extended haphazardly.
The past 10 years had witnessed a radical change in the methods by which major banks conducted their retail operations. The banks' focus was shifted towards creating an environment where their customers are served at the highest international standards. Customers' needs permeated all levels and functions in the bank.
